Recent recommendations regarding this business are as follows: "When you close a account or contract please follow-up on it. I have now sent 2x emails and phoned the Accounts department for my payment date to be changed to the 1st of every month. Prefer us to call you? GetHuman does not answer Vodacom's emails, work as part of its customer service operations or have any other connection of any kind. In case you didn't realize there was an alternative, the best phone number for Vodacom customer support is 082111. Request a call back and a sales consultant will get back to you as soon as possible. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. Was informed that the q... hi my name is matladi kamogelo khubega my phone number is **********, i would like to l... Goodafternoon. I bought airtime accidentally instead of transferring money. Your selected option will then be performed as specified on the Deceased accounts management form. Telling us about any imperfections is useful and helps all of us. Also, learn how to track your usage and control your spend with My Vodacom online or using our app. But more often than not, Vodacom customers want to talk to a real live human being as soon as possible and check it off their to-do list. For more information, call Customer Care on 082 111, FREE from a Vodacom cellphone. Initial Vodacom complaints should be directed to their team directly. Vodacom Email Loading .... Redirect. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Service problem. They are are listed on the JSE Limited and the head office is … ii. You are here: My Vodacom Self-service . … Vodacom made to deductions in the amount of R448.00 on 31st December 2015 out of my bank account. Upon calling Vodacom again they point the blame at the shop again and said that they are responsible as they are the ones that loaded the contract and not Vodacom themselves.I thus had to reopen the query at Vodacom.I have also been a victim of them invading into my privacy which I am furious about: someone at either Vodacom or The 4U Shop has requested itemised billing on my account … 1. your email. Vodacom provides customer service by email and also by phone. In partnership with the Department of Basic Education, ... — Takalani Netshitenzhe is External Affairs Director for Vodacom South Africa. 199 – Vodacom Community Service customer care. A Prepaid conversion is when a premature settlement is done and all outstanding amounts have been settled on an account. Step 2. We are here to help customers like you by simply making information that you share available to all customers. Find a store . Vodacom not taking responsibility. Fill in the form. And so they prefer calling Vodacom at their 082111 phone number instead. Get your business to be its best with SA's best network. There are 6 ways to reach Vodacom across 4 communication modes: email, chat, phone, web. after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts at no penalties or expenses to me. It's sometimes hard to find information about how best to contact companies like Vodacom by email, so GetHuman gathers information like this from customers so we can share amongst ourselves. Still waiting at the Garage to fill up fuel. This is unacceptable.....1 call I am in a credit and the next thing they take double payment. Vodacom’s approach to GBV focusses on prevention, response and victim empowerment. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Service problem. That department is open 24 hours, 7 days. Check data bundle pricing or view our latest data deals. The number will remain active, however it will be changed to a Prepaid number. Once the requested documentation has been submitted, you will receive a reference number via a system generated SMS. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. The executor, in most cases, will be in possession of an Executorship letter, which helps to prove that they have been put in charge of someone’s assets, after they have passed away. If you send an email late at night, you probably won't get a reply until the next business day. Click here to see all the ways we know to contact Vodacom currently. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. iii. We need the following deceased's details: If you have the necessary information, complete the following steps: Download the deceased account management form, Email the completed form to: [email protected]. All site users, please read this section before starting to use our site and services, please note that while using this site you agree to its terms and conditions, If you do not agree to the terms and conditions presented in this section, please leave the site and/or don’t make any use of its services. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Request a call back . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. Sharing is what powers GetHuman's free customer service contact information and tools. Troubleshoot using our self-service tools, read our FAQs; and if you still can't find what you're looking for, our special forces … GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. When you email Vodacom one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. Payments Contact Centre 082 17855. Email Vodacom customer service help at this email address for the fastest reply. accounts department Vodacom was not debiting my account, when I phoned them to find out why they told me my account was in a credit.. now this month they debit my account with a double payment. After the 24 th of March 2018, all old codes will be switched off. We're listening, from the first click. Email the completed form to: [email protected] Download form . Dial 135 from your Vodacom handset Call from RSA on 082 135 Call from abroad on +27 82 135 Lines open 24 hours A closely guarded internal Vodacom investigation has flagged a questionable partnership deal between the telecommunications giant and a Free State businessman linked to former premier Ace Magashule. Our enterprise expertise includes Broadband Internet, cloud, IoT, data, voice services and more. It appears that these two formats do not communicate with each other, resulting that Vodacom threaten their customers to discontinue services for none payment not updated by the accounts department. Vodacom provides customer service by email and also by phone. In case you didn't realize there was an alternative, the best phone number for Vodacom customer support is 082111. I have sent it on the 19th of January and later again. You can help! Read 224 comments. Find your nearest Vodacom store online. I left South Africa before activating international roaming on my Samsung S**. Click here to see all the ways we know to contact Vodacom currently. If you find any mistakes in this information, please let us know below. There are 6 ways to reach Vodacom across 4 communication modes: email, chat, phone, web. Find out more. When you email Vodacom one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. With our free tools, you can check out the current wait time for Vodacom and use our Have Them Call Me Instead tool. Customer care. Vodacom has repeatedly argued that it no longer kept records relating to the revenue that the Please Call Me service has generated for the company since its launch 19 years ago. Can you please send me the detailed june **** statement of this number: **********(call... Dear Vodacom*Recorded a query * June **** Ref *-**************. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor! Hi, since I had to replace my hard drive, I cannot get hold of my mail. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! GetHuman tries to source the best Vodacom customer service information from customers so we can share our best hints and tricks with each other. To enquire further information on your accounts, dial 137. When submitting your documents to Vodacom, please make sure that its in the following file format: i. Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 99 reviews.. Vodacom ranks 408 of 1406 in Telecommunications category. READ ALSO: What are Vodacom talking points and how to use them . is there... Poor service at Vodacom Hartees Village Mall.**. 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